1.Contact with whatsapp customer service to confirm your chosed products
2.Choose the product you wish to order and checkout through the online shopping cart system. Before receiving the product, you will receive a call from our delivery team/driver to confirm your order.
Once you confirm order, you can receive your order within 1 to 5 days
Actually we don’t support costomer collect an order.
Payment is via cash on delivery.
Reminder: we cant accept credit/debit card payment on delivery
We are an online shop only we do not allow customer visits.
To cancel an order simply text customer service for cancel or when the delivery driver calls you, let him know that you wish to cancel. There are no cancellation charges.
Possibly, please leave us an email wit details and we will do what we can to find it for you.
For returns please contact with whatsapp: +96872759988 customer sevice or send E-mail: sales@lovelytoystore@gmail.com. Kindly note that we do not accept returns for opened or used items. If the box is opened we will not accept returns.
Yes the process is discreet, we only accept cash payments so there will be nothing on your bank statement and the driver is instructed to not announce/communicate anything that he is delivering.
Yes we charge a small fee for delivery to cover our costs.